1. Observe and protect
Log the visible symptoms, safely hold the line against further damage, and collect the property's recent history.
2. Evaluate the house and site
A High Point-area evaluation weighs water category, elapsed time, hidden cavities, electrical safety, and material porosity before any response is planned -- no emergency response is promised on this site.
3. Define a written scope
Preparation, protection, materials, access, permits, testing, cleanup, finish restoration, exclusions, and change-order rules all belong in the written scope.
4. Compare providers
Verify each High Point provider's credentials, then set the proposals side by side and compare their reasoning and boundaries, not just price.
5. Inspect closeout
Nothing closes out until testing, cleanup, documentation, warranties, and remaining maintenance duties are all confirmed.